Step 1: Check coverage
Upload your insurance card so Shape can confirm your benefits before you book.
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A longer, healthier life.Together.
Your personal coach, dietitian, and community, all in one place.
- Fully covered by Medicaid
- Real humans. No judgment.
- English & Español
You don't need another diet plan, or another stranger telling you to "just eat better."You need someone who'll sit at your kitchen table, listen first, and help you figure out one small thing to start with.
The reason Shape exists.
How it works
Get started in minutes
Scheduling your first appointment with a health coach is simple.
Am I covered?Step 2: Schedule appointment
Choose a covered video visit with a health coach who fits your goals.
Step 3: Begin care
Meet your health coach and leave with a simple care plan you can start right away.
A real care team around the family
Health coaching, nutrition support, movement, classes, meal delivery, and practical help in one membership.
Coach
A Health Coach who knows your name
Home, park, or phone visits with a coach who knows your life.
Nutrition
A Registered Dietitian, included
No extra cost, no separate referral, practical food guidance.
Community
Group workouts & community meet-ups
Walking groups, gentle yoga, classes, and Zoom options.
Meals
Postpartum meal delivery
Eligible families can receive nourishing meals at home.
Kitchen
Cooking classes & workshops
Affordable meals taught with real grocery-store constraints.
Navigation
Help with the hard stuff
Rides, paperwork, food needs, appointments, and follow-through.
A coach in your pocket
Your team is with you between visits.
The Shape app keeps the relationship going when your coach isn't sitting at your kitchen table. Track what feels good, message your team when something's off, and RSVP to a class with one tap.
One small thing at a time. Your coach picks the goals with you. The app reminds you about them.
How Shape is different
Healthcare is hard to navigate. Being healthier is harder. Here's how we make both easier.
Visits come to you
Home, phone, park, video. You pick.
Medicaid covers everything
Weekly visits, dietitian, and classes, all included.
Plain language, both ways
We listen first, and we don't use words you don't already know.
One thing at a time
Your coach picks a habit with you each week. Not a 12-week plan.
From our members
Real people. Real change.
“I love Shape! I signed up after being 6 weeks postpartum. I wanted to get back on track physically and mentally — it’s much easier when you have a coach in your corner who encourages you and supports you. Coach Kayo is amazing.”
G.M.Postpartum member · Coach Kayo
“Having someone to show up with you makes all the difference. Having a coach to set a time with me weekly, create a structured schedule, and identify goals for myself has helped me create better days for myself.”
W.O.Member · weekly coaching
“Our coach has been a game changer for us. Personable, a great listener, and has met our kids exactly where they are. We’ve noticed positive changes in our family’s habits, health, and weekly goals since starting Shape Health.”
The B. FamilyFamily member
Available statewide
Serving New Mexico Medicaid members in your community.
We meet members where they live. Coverage includes cities and counties across New Mexico.
- Albuquerque
- Las Cruces
- Santa Fe
- Rio Rancho
- Roswell
- Farmington
- Gallup
- Hobbs
- Carlsbad
- Doña Ana County
- Bernalillo County
- Sandoval County
Verified Insurance Partners
Frequently asked
What members usually want to know.
Who qualifies for Shape coaching?
Any New Mexico Medicaid member is eligible. We work with Centennial Care plans (Presbyterian, Molina, BCBS NM, UnitedHealthcare) and accept members statewide.
What does Shape cost?
Nothing. Your Medicaid plan pays for everything we do, including weekly 1:1 coach visits, dietitian sessions, group classes, and care coordination. No co-pays, no surprise bills.
How fast can I get my first coach visit?
Most members are matched with a coach within 48 hours of their eligibility check, with a first visit scheduled inside one week.
Where do coaching visits happen?
Wherever works for you: at home, at a local park, by phone, or over video. Our coaches live in the communities they serve across New Mexico.
Do you offer services in Spanish?
Yes. Many of our coaches are bilingual and the Shape app is available in English and Español.
Can my doctor refer me?
Yes. NM clinicians can refer patients through our provider page; we close the loop back to your EHR after every visit.
It's free, and it takes two minutes.
If you're a New Mexico Medicaid member, your coach visits are covered. Find out if you qualify and book your first session.
For NM providers
Refer a patient. We handle the rest.
- In-network with NM Medicaid Centennial Care plans: Presbyterian, BCBS NM, Molina, and UnitedHealthcare.
- First appointment within 48 hours of referral, statewide.
- Closed-loop notes back to your EHR after every visit.
Jana Williams
Medical Director